TOKYO, August 5, 2024 – Ricoh and its affiliates have been honored with the prestigious ‘Gold Provider’ Partner status in the Asia-Pacific region by Cisco, a global leader in networking and security. This recognition marks a significant milestone in the enduring partnership between the two companies.
The accolade follows an extensive evaluation in which Ricoh demonstrated its expertise in implementing managed services, Cisco SD-WAN, and Cisco Meraki solutions. It highlights Ricoh’s commitment to innovation and exceptional customer support, affirming the company’s excellence in delivering top-tier Software-Defined Wide Area Network (SD-WAN) and Meraki solutions. This achievement cements Ricoh’s reputation as a trusted partner for businesses seeking to optimize their network infrastructure and drive digital transformation initiatives.
“We are honored to be recognized as a Cisco Gold Provider,” said Kei Uesugi, Managing Director of Ricoh Asia-Pacific. “This accomplishment reflects our team’s dedication and skill in providing state-of-the-art managed SD-WAN services and Cisco Meraki solutions. We look forward to deepening our collaboration with Cisco and continuing to support SMB customers across the Asia-Pacific region.”
To attain Gold Provider Partner status and support SMBs and other customers throughout the region, Ricoh APAC established the Ricoh Regional Network Operations Center (NOC) in 2022. Located in Malaysia, the NOC serves as a shared service hub, allowing Ricoh offices across Asia-Pacific to deliver high-value managed services at a lower cost, with on-site technical support available in eleven countries across the region.
As a Cisco Gold Provider Partner, Ricoh gains access to a wealth of resources, including advanced training, technical support, and marketing opportunities. This partnership will further enhance Ricoh’s Managed Services capabilities, offering customers even more robust and reliable networking solutions.
“We are delighted to collaborate with Ricoh as a valued Gold Provider Partner,” said Michiko Kamata, Managing Director of APJC Distributor and SMB Sales. “Ricoh’s commitment to excellence, deep understanding of Cisco technology, and focus on the SMB market make them an ideal partner. Together, we will empower businesses across the Asia-Pacific region to embrace digital transformation and achieve their strategic goals.”
Ricoh’s Gold Provider Partner status reinforces its position as a leading provider of Managed Services. With a strong focus on customer satisfaction and technological innovation, Ricoh continues to drive digital transformation for SMBs and businesses of all sizes in the Asia-Pacific region.