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Support
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At Status:pro we pride ourselves on the continued maintenance and servicing of your machines. Maintenance is an integral part of our service ensuring your machines are outputting at full performance. Our field of technicians are ready to provide on call, and scheduled services for your business.
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Download Drivers
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ORDER TONER
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[/fusion_modal_text_link][fusion_modal name=”support” title=”Contact Us!” size=”small” background=”” border_color=”” show_footer=”no” class=”” id=””]
PLACE A SERVICE CALL
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Service Agreement
[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” class=”” id=””]Our Service Management Plan Agreements run for 5 years and are inclusive of all toner, parts & labour as well as preventative maintenance. Our service engineers are trained by Ricoh on all the devices we service. As part of Ricoh’s policy we are not permitted to work on devices that we are not trained on, therefore the education is a vital part of our ongoing service expectation.
Ricoh is a brand trusted by some of Australia’s largest corporations, government departments and relied on in the thousands of Australia’s small and medium businesses. ‘‘Ricoh is a global technology company that provides ideas that drive change. They specialise in colour multifunction office printers, projectors, product print solutions, document management systems and IT services. No matter the size of your organisation, Status:pro and Ricoh services and solutions add value that goes beyond printing.[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_3″ type=”1_3″ layout=”1_4″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”true” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”false”][fusion_separator style_type=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” sep_color=”” top_margin=”20″ bottom_margin=”20″ border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” /][fusion_code]W3dwZG1fcGFja2FnZSBpZD0nMTIyNzInXQ==[/fusion_code][fusion_separator style_type=”none” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” sep_color=”” top_margin=”40″ bottom_margin=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” /][fusion_code]W3dwZG1fcGFja2FnZSBpZD0nMTIyODAnXQ==[/fusion_code][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” border_style=”solid” flex_column_spacing=”0px” type=”legacy”][fusion_builder_row][fusion_builder_column type=”1_1″ type=”1_1″ layout=”1_2″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”true” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”true”][fusion_title margin_top=”” margin_bottom=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” size=”1″ content_align=”left” style_type=”none” sep_color=””]
Testimonials
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Mackay North State School has used the services of Status:pro for many years. Their commitment to service has always been a priority and we have been pleased with their attention to detail and prompt service.
We have recently implemented a Print Management Plan and have been impressed by the whole set up process and the results. The Papercut Program has streamlined operations within the school resulting in savings of time and money.
[/fusion_testimonial][fusion_testimonial name=”Peter Eyre” avatar=”male” image=”” image_border_radius=”” company=”Business Manager, Fergus” link=”” target=”_self”]
Status:pro have been suppliers of our last three photocopy/scanners/fax machines. Statuspro also maintains our machines. We have found that they always respond without delay to fix any problems that we may have with our machines.
We would certainly recommend Statuspro to anyone.
[/fusion_testimonial][fusion_testimonial name=”Brett Johnson” avatar=”male” image=”” image_border_radius=”” company=”Managing Partner, Wallace & Wallace” link=”” target=”_self”]
SR Wallace and Wallace have been using Statuspro
since 1998. The service provided by Statuspro is second to none. They are very responsive to all support calls and deliver on all promises. Their technicians are a pleasure to deal with and knowledgeable in their fields of expertise.
All sales and service calls are dealt with quickly and easily. We are able to focus on our business and maintain staff productivity without downtime or unnecessary involvement in equipment issues.
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